Frequently Asked Questions

Everything you need to know about QuoteBuddy.

QuoteBuddy — also written Quote Buddy — is AI quoting software for machine shops, job shops, and sheet-metal fabricators. Upload a technical drawing and QuoteBuddy returns production times and a costed quote in minutes instead of hours.

Our AI analyzes PDF, PNG, and JPG technical drawings to extract dimensions, features, materials, and pricing inputs. It then applies your shop's specific rates and logic to generate an instant, accurate price.

Absolutely. You have full control over your machine hourly rates, material costs, overheads, and markup. The AI does the heavy lifting of measurement, but you define the value.

Yes, security is our top priority. All uploaded files and pricing data are encrypted both in transit and at rest. We never share your proprietary data.

The RFQ workflow currently supports PDF, PNG, and JPG uploads. CAD formats such as STEP, DXF, DWG, and IGES need conversion to a drawing export before upload.

Yes! You can start with a free trial to test the quoting engine with your own parts. No credit card is required to get started.

Yes. All uploads are transferred over TLS, stored encrypted at rest in EU datacenters, and never used to train third-party AI models. You can request deletion at any time.

Your account automatically downgrades to the Free plan (3 quotes/month). Your data is preserved — you can upgrade later with one click.

Yes. Manage your subscription from the in-app Billing Portal. No phone calls, no retention scripts.

Invoices for paid subscriptions are issued via Stripe and meet standard B2B requirements. For SDI / fatturazione elettronica routing, share your codice destinatario in Billing details.

The AI extracts features (holes, bends, thickness, material) and you review them before generating the quote. Every field is editable — the AI accelerates your work, it doesn't replace your judgement.

Still have questions?

Our team is here to help you set up your shop and optimize your quoting workflow.

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